Maximising the ‘hidden’ investigative opportunities from call data, 30 September 2025

 

Provides best practice around how to maximise the investigative opportunities of call data as part of your overall digital strategy.

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We’ll explore the ‘hidden opportunities’ and set them in context of the overall digital strategy. The workshop will also outline the challenges and pitfalls and provide practical guidance on how to overcome them.

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The day will also look at the importance understanding and setting parameters of your digital activity in relation to call data and using the ‘digital mindset’ to develop a rich picture to help identity the location, activity and associations of a person or people of interest in an investigation.

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We’ll emphasise the importance of carrying out your activity in a legal and ethical manner that protects the integrity of the investigation and achieve a position criminal justice outcome.

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This session is a must-attend for any investigator or analyst looking to unlock the full potential of call data, uncover hidden insights, and integrate advanced digital techniques into their investigative strategy—while staying legally and ethically sound.

 

The day will include best practice around:

• Cleaning and reading your data: tidying your call data on excel and how to run your own quick analysis

 

• Understanding seemingly discrepancies in data: overlapping calls and what they mean

 

• Using identifiers in the data and the opportunities this offers: SMS Short Codes, landline numbers

 

• A look at the cell site data you can exploit: cell site opportunities outside of call data

 

Our speaker

Fenella Wheatley is an accredited communications data investigator who has worked for the Met Police and is currently working for the National Digital Exploitation Service (NDES) as a Band C CCTV Investigations Manager.

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She has also delivered training courses to investigators and analysts in a number of law enforcement organisations.

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She is the author of published work on Stop and Search Proportionality, Crime Mapping Analysis in Greater Manchester – Awarded Q-Step Award for Quantitative Analysis.

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HOW TO BOOK

Cost: £199.75 + VAT (GBP) per delegate per workshop (LEA and Government Agency rate).  £249.75 + VAT (Industry rate), per delegate per workshop

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Group bookings: We offer various discounts for group bookings depending on numbers, please contact us for details.

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Booking: Please send the delegates name(s), email address(es) and purchase order (made out to The Investigator) to booking@the-investigator.co.uk or telephone +44(0)844 660 8707 for further information. 

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Payment can be made by PayPal/debit/credit card. ​The meeting link will be sent out 7 days before the event.